Safer Gambling
Gambling should be
fun. Let's keep it that way.
Highbet is committed to providing a safe and responsible gambling environment. Here you'll find tools, resources and support to help you stay in control.
Highbet's Responsible Gambling Policy sets out its commitment to minimising the negative effects of problem gambling and to promoting safer gambling practices. Integrity, fairness and reliability are the guiding principles of Highbet.
The aim of Highbet is to provide the world's safest and most innovative betting and gaming platform for adults. Clear and safe products allow each user to play within their financial means and to receive the highest quality service.
At the same time, it is important to respect the rights of those who take part in games of chance to a reasonable extent as means of entertainment.
We are responsible for our players' security. To ensure that minors are not engaged in gambling, we work closely with independent organisations running age verification. We are committed to protecting our players' privacy through careful processing of personal data and payments.
All products offered by Highbet are tested through leading testing laboratories to ensure randomness and fairness. Our marketing and advertising comply fully with the rules set by the UK Gambling Commission and our own player protection policy.
Problem gambling is any behaviour that disrupts your life. It's a mental-health condition — similar to other impulse-control disorders — where a person cannot control the impulse to gamble even when it has a negative impact on them and their loved ones.
Following these principles will help you enjoy gambling as entertainment, without it becoming a problem.
All tools are available in the My Profile section of your account, or via our Customer Support team.
Deposit Limits
Set a daily, weekly or monthly deposit limit. Limits cannot be overridden. To increase a limit, you must wait 24 hours after requesting the change.
Reality Checks
Receive popup reminders showing how long you've been logged in — at intervals from 10 minutes to 8 hours. Increases to intervals require 24 hours to take effect.
Time Out
Take a short break from gambling for a period of one day to six weeks. Set this yourself in your account or contact customer support to apply it.
Self-Exclusion
Exclude yourself from Highbet for six months to five years — or permanently. Your balance will be refunded and you will not receive any marketing during this period.
Register with GAMSTOP
GAMSTOP is a free service that allows UK and NI residents to self-exclude from all online gambling companies licensed in Great Britain — for 6 months, 1 year or 5 years.
If you feel gambling is becoming a problem, these organisations offer free, confidential support. For further information, you can also visit the UKGC safer gambling section.
GambleAware
Provides information, advice and directs people to support services to help keep people safe from gambling harms.
Visit GambleAwareGamCare UK
Operates the National Gambling Helpline — open 24/7 on Freephone 0808 8020 133 or via Live Chat. Confidential, non-judgmental support.
Visit GamCareGamCare also offers a moderated online forum and daily group chatrooms to connect with others in similar situations. Join the chatroom →
Gamblers Anonymous UK
A fellowship of men and women sharing experience, strength and hope. Daily meetings throughout England, Wales and Ulster, plus online resources and chat.
Visit GA UKGambling Therapy
A global online support service offering practical advice in multiple languages for people adversely affected by gambling.
Visit Gambling TherapyNational Gambling Treatment Service
A network providing confidential treatment and support for gambling-related harms, free to access across England, Scotland and Wales.
Visit NGTSNational Council on Problem Gambling
The national advocate for programs and services assisting people, families and communities experiencing problem gambling.
Visit NCPGHighbet strictly does not allow persons under the age of 18 to participate in games or place bets. Age confirmation is a mandatory requirement during registration.
To protect minors, we recommend: keeping your login credentials secure, never saving passwords on shared devices, always logging out of your account, and informing your children about the potential negative consequences of underage gambling.
We also recommend installing third-party blocking software on devices accessible to minors:
If you wish to permanently close your account, please contact our customer support as soon as possible. Once done, you will not be able to reopen the account under any circumstances.
To limit your exposure to gambling advertising across social media platforms, follow the guide at: begambleaware.org/limiting-gambling-ads-online
A number of UK banks also offer gambling blocks on debit cards. For a full list of providers, visit: GamCare — Managing Your Money